Shipping policy
Shipping Policy
At Wellmonts, we’re committed to delivering your order safely and efficiently, with full transparency at every step.
Processing Time
All orders are processed within 1–3 business days.
Once your order is confirmed, you’ll receive a confirmation email. When your order ships, we’ll send you a tracking link so you can follow it in real time.
Shipping Time
Estimated delivery times:
- India: 4–7 business days
- International: 7–12 business days
Please note that delivery times may vary slightly due to location, customs, or courier delays.
Shipping Charges
- Free shipping on all prepaid orders
- Any applicable shipping charges will be clearly displayed at checkout
Order Tracking
Once your order has shipped, you will receive a tracking number via email. This allows you to stay updated on your delivery status at any time.
Delays
While we aim to deliver within the estimated timeframe, delays can occasionally occur due to:
- High demand periods
- Weather conditions
- Courier or customs issues
We appreciate your patience in such situations.
Incorrect Address
Please ensure your shipping details are accurate at checkout.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery (or expected delivery date).
We will investigate and ensure a quick resolution, including a replacement or refund if necessary.
Contact Us
For any shipping-related questions, feel free to reach out: